FAQs

  • We are located in Northwest Cary, we service a 20-mile radius of this area. Please contact us to determine if you are in our service area.

  • Please use the “Request Appointment” or “Contact Us” button located on each page to complete an appointment request form.

    During business hours, you can call or text us at (919) 378-1991. If we are in an appointment, we will contact you as soon as possible.

  • Pricing is comparable to other local veterinary hospitals. Travel fees are the only difference you will find.

    We allow up to 60 minutes for each pet, allowing for a thorough, personalized examination and consultation.

    Example of some of our fees are listed below. For lab tests, vaccines, and other items of interest or need, I am happy to provide an estimate of all services. I strive to provide clear communication and want you to feel comfortable with the treatment plan.

    • Housecall Fee: $75

    • Annual/Wellness Exam : $70

    • Sick/Problem Exam: $85

    • Acupuncture:

      • Dry Needling or Aqua Acupuncture: $75

      • Electrical Acupuncture: $95

    Note: A $75 deposit is required to hold your routine/sick care appointment. The deposit is fully refundable if your appointment is canceled up to 24 hours prior to your visit. No-show visits will forfeit the deposit.

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  • Please email records to heart2homemobilevet@gmail.com a minimum of 72 hours prior to your appointment so that we best prepare to care for your pet.

    For Cats: Please confine your cat to a small area, a bathroom is generally best. We won’t be able to examine your pet if he/she cannot be found! We do NOT recommend confining cats to a carrier as most associate this with fear/stress.

    Sedation: If your pet tends to require sedation for veterinary care, please administer it 1 hour prior to our arrival.

  • While we can handle urgent care cases such as urinary tract infections and minor wounds, for true emergencies we will refer you to a local emergency clinic with capabilities for advanced diagnostics (x-rays, ultrasound) and hospitalization.

    If any question about whether it is an emergency, please contact an ER directly:

    VEG Cary (24 Hour ER)
    Phone: (984) 345-0287
    Address: 2030 Kildaire Farm Rd Cary, NC 27518

    Blue Pearl Cary (24 hr ER & Specialty Hospital)
    Phone: (919) 233-4911
    Address: 6405-100 Tryon Rd Cary, NC 27518